Great example of a waste of time - Support Concierge Volusion Employee Review

1.0
Nov 7, 2014
Recommend
CEO approval
Business Outlook

Pros

1.Your asking for Pros? 2.Your kidding right?

Cons

It would take me years to list everything, then they have all these employees not in tech support post all these great reviews. Why not encourage people in support to write positive reviews? I will tell you why------positive reviews on the whole in the support dept are nothing more than illusion. Now of course the suck ups could do it but you would have far more negative reviews than positive ones. I mean I would like to ask HR how many people have come through the revolving door at the front of the building when hired for tech support. To sum it up - worst management in the corporate world, hands down, the pay is lower then cleaning horse stalls(not kidding),oppressive hours--forget about having holidays off to enjoy family, customer base with the intelligence level of a block of wood. Oh yeah also the sales dept lies to customers everyday and then the support dept gets to take all the fall out. If you like transparency in the company you work for---steer clear of this place. If Volusion is not failing, Volusion is not trying.

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Volusion Response
11y
Volusion encourages all forms of feedback, even negative. Without honest reviews we would not be able to address important issues like those listed above. Employee feedback is extremely valuable in helping us be a Top Workplace. Our support team’s role is crucial in providing generous assistance for customers that might lack technical aptitude – this is evident by many appreciative customer reviews.

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CEO approval
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Pros

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Cons

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2.0
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Recommend
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Pros

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Cons

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