Customer Service Director - Anonymous employee Volvo Cars Employee Review

5.0
Oct 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely dynamic industry. Position of the company very Person Oriented. Extreme care with Customer Satisfaction. Swedish attitude. (Relaxed, flexible and target oriented).

Cons

Multinational typical bureaucratic procedures. Swedish attitude rether slower response than some german competitors

Explore other reviews about Volvo Cars

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to learn lot of new things

Cons

Sometimes I feel there is a gap between teams vision.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

20 days PTO to start Expectations are so low that it's easy to be a top performer No accountability or ownership of anything No clear strategy No sense of urgency Weak leadership that blames all financial issues on tariffs Cult-like mentality among the workforce

Cons

Expectations are so low that it's easy to be a top performer No accountability or ownership of anything No clear strategy No sense of urgency Weak leadership that blames all financial issues on tariffs Cult-like mentality among the workforce

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