Cool Vibes, awful work load. - Customer Service Representative Vrbo Employee Review

Users say... "A solid tech company with a good website that offers great benefits if they will actually hire you on full time." "The culture is great and overall morale is high despite the large acquisition by Expedia." "The people at HomeAway are great to work with!" "Work life balance is good" "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling." 

Users say... "The Customer Experience Department has poor management." "There are inexperienced managers who aren’t given training before giving them leadership roles." "Bad leadership, favoritism, employees with very negative attitudes, too many company changes, prioritizing profits, not people." "They spend 2 months training you to support owners and then after 4 months throw you into taking care of travelers with like 4 hours of 'training.'" "Also the upper management was aloof and disconnected from staff."