Poor Experience - Customer Expereince Dept - Customer Service Representative Vrbo Employee Review

I know this a great company and has the ratings for it. Clearly this is not with the Customer Experience Dept. It was the worst customer service job I ever had. They say the training was re-constructed for more hands on but if you're ready to just be thrown into the fire than go for it. The leadership is poor, they have some helpers in ramp that actually want to help and others that make you feel like a complete idiot and unwanted. This is definitely not a great first impression. Like I mentioned I know this is a great company but just steer far, far away from the Customer Experience Dept!