Pros
4 weeks paid vacation every year - doesn't get much better than that.
Cons
1. They hired some big shots to run the CS department a few years ago and since then the department has gone to pot. They make unnecessary and random changes ALL the time. Most of the workers in the CS department loath the changes. 2. Some employees are allowed to work from home and the rest are not. Their goal is to get rid of work from home completely when other companies are going in the right direction of letting most employees work from home. Work from home is a major benefit these days considering gas prices and it is also environmentally friendly. Get the picture guys and do the right thing. 3. They keep adding more job responsibilities to the role and the pay is the same (not that great). 4. Goals are ridiculous, complicated and add more to our job description. 5. Mandatory overtime ALL the time. They NEVER hire enough employees. The only time they hire is to replace the ones that quit. 6. For an online site, there are TOO many technical meltdowns and bugs. This also makes for ALOT of VERY VERY upset customers that take it out on CS. 7. Myself with a few others in this department feel like we are all replaceable and there is no sense of appreciation for the employees. 8. Management has favorites and show favoritism blatantly ALL the time.
