Pros
The 4 weeks PTO is nice. But there are 1000 restrictions from getting a day off. If you want time off near a holiday, forget it.
Cons
Chik-Fil-A pays more than HomeAway If you are in customer support, your career path has to be in customer support forever at HomeAway. I don't know a single employee who has gone into a different department. I have worked at HomeAway for almost 2 years now. Everyone hires into CS and stays there forever. Management wants to keep you stuck in CS as long as possible. There are zero avenues to make a higher wage. After a year I was given a $0.20 per hour increase in pay. I met every single metric, my attendance was near perfect, and I did everything with a smile on my face. I got $0.20 per hour as a bump in pay. It is absolutely clear to me that HomeAway doesn't care about any employee who works in CS. It is disgusting to be honest. I cannot wait until I get to leave this company.
