Has potential - Customer Support Representative Vrbo Employee Review

Users say... "A solid tech company with a good website that offers great benefits if they will actually hire you on full time." "The culture is great and overall morale is high despite the large acquisition by Expedia." "The people at HomeAway are great to work with!" "good work life balance so far" "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling." 

Users say... "The Customer Experience Department has poor management." "There are inexperienced managers who aren’t given training before giving them leadership roles." "Very fragmented with platforms and senior leadership seems to be confused as to what they are supposed to do" "Also the upper management was aloof and disconnected from staff." "It is much more extensive and they have absolutely no training materials."