Glorified Call Center - PCC VytlOne Employee Review

Great work-life balance paired with attractive bonus opportunities and exceptional leadership makes this a rewarding place to work

Systems are not up to date with the latest AI advancements, which can limit efficiency and innovation.

Great benefits. Quarterly bonuses (if you qualify).

Call center. Don’t do it to yourself. Shift bids company will tell you shift bids are based on performance - they aren’t. They’re based on the order of the shifts you select. For example let’s say you’re ranked #37 and someone else gets #40. If you put a shift you didn’t really want as your #67 and the individual who got #70 put a shift you’d actually really rather have, you will get the shift you put, not the better shift. Therefore it’s not performance based at all. If you’re out for surgery or having baby, etc, you will get a horrible position for the shift bid. The company will not prepare you for the overwhelming volume during shift changes where you do get thrust into a horrible shift like Thursday to Sunday, a shift that puts you on the busiest days of the week and, depending on your hours, the busiest times of the day. You’re just thrust into it. Employees can be very rude.