Good overall but could use some improvements - Anonymous employee W.W. Williams Employee Review

3.0
Aug 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, average benefits, good vacation time, good holiday time, fairly low turnover, promotes from within regularly, company does seem to want to keep improving internally. Invests in training. Better place to work now under Mr. Simmons than it was under the previous big boss.

Cons

Critically understaffed in customer facing positions company wide. Expected to follow a process but not given enough manpower to actually do it. Forced to use vacation days if sick. Very restrictive environment. Good things rarely come out of hearing from corporate or divisional management. No news is good news. U.S. Presidential elections happen faster than pay reviews.

Explore other reviews about W.W. Williams

5.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Small feel, been around a long time, always improving

Cons

Can feel too small, overly diverse, expensive insurance

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company used to be, until fairly recently, an incredible company to work for. Earnest, hard-working leadership that understood the value of each employee and ensured that people had the resources they needed to do their job. Many of the teams still there are staffed with incredible people whose loyalty and dedication goes back a decade or more.

Cons

Since the new CEO and CIO have taken over, the company has transformed into the sort of corporate shark tank that negatively impacted every aspect of my job. I observed layoffs, staffing squeezes, resource removals, significantly increased workloads, slower backfilling of roles and new positions, and a communication style from the new C-Suite that at best can be politely described as condescending and dismissive. I felt very often that none of my department's concerns were regarded as anything but an irritation, and very often I witnessed communication toward other employees that gave the impression that they were held in incredibly low regard. The individuals at the top do not seem to value their employees. I used to applaud Williams for their understanding of work-life balance and the genuine care and compassion for their employees. This is a compliment I can no longer grant, even though my direct manager and many of the folk I worked with seem to be putting in genuine effort. Most of their efforts seemed to stop at the C-Suite, an ivory tower with some rather thick glass walls. I never felt even for a moment that the executives had our best interests at heart, and I'd heard similar complaints from others. Morale appears to be low across multiple levels of the organization, and my team suffered greatly under the new environment. I worked to my absolute limits trying to accomplish what could be accomplished, something that went unacknowledged by those at the top. There's only so much work the same set of hands can do. What once was a shining jewel I would have recommended to anyone is now a place I wouldn't recommend to my worst enemy. It's depressing. If you had asked me one year ago I would have told you how proud I was working for this company and how I wanted to work here until I retired. The changes I witnessed coming from the C-Suite turned a job I loved into a place I'm relieved to leave behind.

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