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WAND Corporation

Is this your company?

You can do better than this place - Help desk/Customer Service Rep. - Service Desk (Tier I, Second Shift) WAND Corporation Employee Review

2.0
Oct 31, 2013
Recommend
CEO approval
Business Outlook

Pros

- You work with some pretty nice people on the help desk. -They have an 'OK' pay scale, not that great in comparison with other help desks I've worked at. -Exterior of building is appealing -CEO is a cool dude. - 50 cents for pop. Greatest idea ever. -HQ is close to some good restaurants. -You work the schedule you choose. four 10 hour days. -Employee lounge is actually pretty nice. -If you like multiple monitors setups, you'll like this IT department.

Cons

-Those who are in a position of power will abuse that power and you (in some cases). -Scratched Interior floors and some walls have holes in them. -For any chance at a promotion, the minimum required employment is Two years, making career advancement a long term endeavor at Wand. -Benefits are just awful. - Some of the upper management are busy bodies and will stare at you while you work. - Many employees expressed a feeling of being imprisoned or stuck where they worked. When someone left it was always immediately or within a two days notice. - Documentation of procedures is almost nonexistent. -Training is rushed and pretty bad. -Trainer is a harsh personality at best. - Attendance is harshly scrutinized. 10 minutes late is grounds for suspension without pay, even with prior notice.

Explore other reviews about WAND Corporation

5.0
Dec 31, 2024
Recommend
CEO approval
Business Outlook

Pros

WAND offers great benefits, including generous PTO (20 days in your first year!) The people are great and passionate about the work they do. Small company but everyone knows everyone, and there is a heavy emphasis on collaboration. Plus, dogs are allowed in the office!

Cons

Small company so advancement opportunities are not always immediately available, but are available for those who put in the effort.

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

They paid me on time.

Cons

They were the most micromanagy humans ever

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