A black hole of despair - Technical Support Representative WDS Employee Review

- Pay is several grades below comparable jobs in the area, and not enough to pay for the therapy you will inevitably need - Building is full of mold and asbestos - Management has no idea what they are doing, quite literally. New agents frequently have to run around the building to get a question answered. - Culture promotes lying to and cheating customers with no accountability - Bonus metrics that constantly change seemingly in order to cheat employees out of pay - HR department doesn't exist.