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      WEX

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      WEX reviews

      Support Specialist - MasterCard Customer Service Representative II WEX Employee Review

      2.0
      Nov 8, 2016
      Mastercard customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, with excellent benefits and bonuses. The people are friendly and the atmosphere is fun. This company is also very active in the community including fundraising and charity work.

      Cons

      Favoritism and power trips happen often. Easy to get lost in the crowd and not be recognized for true efforts. Can be hard to get a promotion and they will downsize and throw more work at you if you are lucky to still be there.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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