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      WEX

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      WEX reviews

      Poor workforce management that plays favorites - Customer Service Representative WEX Employee Review

      1.0
      Nov 26, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing, expect to take no time off during "training" and when you do want time off you have to guess the days you want 6-9 months in advanced.

      Cons

      $14.0 HR starting pay. Planning time off months in the future. Clueless management that just wonders around all day in a trance. JUST "PUSH THROUGH SUPER HEROS" Yes you could be a "superhero" in customer service, just like being treated like a child.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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