Pros
Work from home or office Sometimes 36 hour work weeks during the summer
Cons
*Continuous increase in work expectations with no increase in compensation * Poor pay raises - 2% for the last two years * The WEX leadership in Maine seems to undervalue those individuals that they took over when they purchased Discovery Benefits * Poor culture, there is no "team" any more * The "goals" are set so hight that in order to reach them our team has begun turning on each other to grab the "low hanging fruit" in order to get our numbers or finding other ways to inflait our numbers * Those of us that are doing the work and keeping the clients happy get poorly compensated while the upper leadership enjoy large raises, bonuses and much too high wages. * We are told what the "goal" for the month is. If you take time off for any reason you still need to reach that goal. They say that want you to use your PTO, but if you do you still need to work those hours to get the goals met or you could be put on a Performance Improvement Plan. What work-life balance? * There are current 3 pools of people with similar jobs. When I look at the job openings I can tell if the job opening is with the "DBI" pool, the "Benefit Express" poor or the "WEX core" pool. Additionally, you can tell due to the WAGES! There will be two jobs with basically the same job description. One will have an hourly wage rage of $16 - $21 per her and the other will be a salaried position for $42,000 - $52,000 per year. If you're going to pay french fry wages, you'll get french fry work.....