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      WEX

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      WEX reviews

      Customer Service for Wex - Customer Service Representative WEX Employee Review

      2.0
      Jul 23, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits package is a great deal; health, vision, 401k matching, etc..

      Cons

      The customer service agents are treated like numbers, not people, and the expectations are high. Bonuses are only rewarded if you have practically perfect numbers.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1
      4.0
      Jul 1, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good growth opportunities internally Decent Benefits

      Cons

      Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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