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      WEX

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      WEX reviews

      Worst job - Customer Service Representative WEX Employee Review

      1.0
      Jun 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing. Besides working from home which becomes your own hell.

      Cons

      Everything. embarrassing training, no support, no kudos for a job well down when consumers, members, accountholders, whatever they are called are yelling at you for something that up until that callers call, you knew nothing about.

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      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1
      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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