WHOOP MSR- Analytics - Membership Services Representative WHOOP Employee Review

4.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote, decent PTO, great healthcare, access to the WHOOP platform

Cons

I'm all for fast paced but WHOOP can be a bit chaotic. They haven't quite figured out their approach to customer service.

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WHOOP Response
3y
We appreciate you sharing your thoughts and experiences on Glassdoor from your time at WHOOP. We are glad to hear that you found the remote work option, PTO, and healthcare benefits to be positive aspects of your time with us. We strive to provide a supportive work environment that values work-life balance and employee well-being. As a fast-paced, growing company, we acknowledge there is always room for improvement. One of our Core Values is, “We are obsessed with the member experience,” and we work to live that value day in and day out. We also appreciate real-time feedback from our employees, members, and community, as that input can help us drive positive change. Thank you again for sharing your thoughts. We wish you the best in your future endeavors, and if you have any further feedback or questions, please feel free to reach out to us at people@whoop.com

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

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