Micromanaging and it’s finest - MSR II WHOOP Employee Review

2.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The TM’s and the agents are great to work with and easy to get along. Working from home is also nice.

Cons

They are constantly changing their policies and the new higher up management is really micromanaging everything we do. So, if you like breathing room, this isn’t the job for you. They also do not cover any home office fees for working from home. Personally, my electric bill has gone up significantly since working from home. Pay is also low compared to other companies. If you want to move up in the company and get out of the MSR world, you will have to move to Boston and go in office. There is also the fear of being fired at any moment with no notice.

avatar
WHOOP Response
2y
Thank you for sharing your thoughts about your experience with us. We value our employees' feedback and strive to create a positive work environment for everyone. We're pleased you enjoy working with our team members, including the Team Managers and Membership Services Representatives. Building a cohesive and supportive workforce is essential, and we appreciate your recognition of this aspect. While change is sometimes necessary for growth and improvement, we acknowledge that too many changes can impact employee morale. We strive to communicate change clearly and transparently, taking the time to explain the “why” but appreciate that there may be room for improvement. With respect to your comment about compensation, we continuously benchmark our compensation packages to ensure they remain competitive within the industry and utilize a compensation philosophy that we believe wholeheartedly in. We also have clear career paths and ladders for folks at all levels of the organization, including remote employees. If you would like more information about this, please get in touch with your Manager directly. Once again, thank you for your valuable feedback. If you’re open to having a conversation with someone from the People & Culture team, please contact us at people@whoop.com.

Explore other reviews about WHOOP

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
See reviews by: Helpful|Rating|Date|All