Team - Customer Service Representative WHOOP Employee Review

2.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues to work with

Cons

Leadership doe not trust everyone

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WHOOP Response
2y
Thank you for taking the time to write a review about your experience at WHOOP. It sounds like you're still on the team, and we would appreciate the opportunity to speak with you about your feedback. Please contact your People Business Partner directly or email people@whoop.com, and we will set up a time to discuss this.

Explore other reviews about WHOOP

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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