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WIN Waste Innovations

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Basic call center - Customer Care Representative II WIN Waste Innovations Employee Review

3.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team Supportive management adequate training PTO Life insurance for both you and family 401k(company match is is decent ) Health/ dental/ vision insurance

Cons

Very demanding, high/ sometimes unrealistic expectations. Do not feel goals for promotion are a true refelction of merit, feel other areas of the goal stucture shoudl hold more weight. Angry/ entitled customers Pay increaseses do not match the increase in cost of living 1 Saturday/ mo required. breaks and lunch not flexible

Explore other reviews about WIN Waste Innovations

5.0
Dec 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Flexibility WFH availability Room for Growth

Cons

PTO doesn’t roll to the next year

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Bad pay, not enough staff . Unrealistic expectations. Management who does listen

Cons

Care Center is a hot mess. Frequent turnover and hard to get a raise . Not enough support. Too frequent of changes

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