Run, Run fast - Customer Service Representative WPS Health Solutions Employee Review

The communication sucks, there is absolutely none. The only way to get a response from someone is if you CC their boss on emails. The over time (I get that it makes the paycheck nice, however when you have a family it doesn't make up for the time/events you miss out on). Trying to get ANY time off, it is next to impossible. If you work the late shift, you get the short end of the stick. New supervisors bragging about being glorified babysitters. Constantly being yelled at for the work not being completed because they can not keep up with the workload.