Claims csr - Anonymous employee WPS Health Solutions Employee Review

Training en masse (50-100 people)by seemingly uninterested tenured trainers who emphasize the absolute least important things and offer almost no hands on learning after nap inducing lectures. Partnered with the "team leads" who are supposed to help you the first couple weeks out of training who's favorite line is "look it up". I'm not an unintelligent person and I've done claims before but anything humana has their hands in will always be impossibly complicated and unnecessarily confusing with structures which just keep feeding their awful attrition rates.