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WPS Health Solutions

Engaged Employer

Terrible - CSR- GHA WPS Health Solutions Employee Review

1.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers were wonderful and that's all the pros I have.

Cons

I was forced to work from home even though my internet access was poor. They took my supervisor away for a special project and made me report to someone else. I was told to stop sending things back that were processed incorrectly because we don't want to make enemies of other departments. Even though the claims were clearly processed incorrectly. I was told to participate and to come to management anytime I needed help or was concerned. Then I was told I was participating to much and worrying for no reason. All to be told in a review that I needed to work on said things I was concerned about but was told not to worry. They back pedal on everything they say. They say what you want to hear and then later tell you the truth. Don't bother calling HR. Even though you tell them you are afraid of retaliation and want your report to be kept private. They still tell your management. I was fired 3 weeks after contacting HR and was told it was because I was creating computer problems. After I had asked to come back to the office and was told I was fine!

Explore other reviews about WPS Health Solutions

5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible shift. Great pay. Good 401k. Wonderful work/life balance.

Cons

Insurance offered isn't the worst but could be better.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The remote work life balance.

Cons

Company loses contracts and lays off people.

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