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      WSECU

      Engaged Employer

      WSECU reviews

      Great benefits/terrible management - Member Service Representative WSECU Employee Review

      2.0
      Dec 1, 2020
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and pay, when you first start everything is wonderful. People are positive and helpful.

      Cons

      No room for growth, Ive seen people who were with the company 15+ years and they would get looked over for a promotion. Also if you work on the east side of the state don't expect any support form HQ. We joked that our side was the red-headed step child of the company. They tell you a lot of things you want to hear but then never follow through.

      avatar
      WSECU Response
      5y
      We appreciate your feedback. We take pride in our excellent benefits and supportive, team-oriented culture, and it’s great to hear that you agree. We are fortunate to have so many talented team members in our front office, which is both an asset and a challenge when there are limited leadership roles at the branches and employees tend to stick around with longer tenure which means openings can be scarce. Career growth of our employees is very important to us. It’s unfortunate to hear that you disapprove of the management. You’re right that our HQ and many branches are located in western WA. The newer Spokane Valley Branch and the upcoming new Spokane branch in 2021 are just a few of the ways we’ve invested in this area recently. But we couldn’t get by without our eastern WA folks and the amazing member service they provide each and every day!

      Explore other reviews about WSECU

      5.0
      Jan 20, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent team and leadership; benefits are great and overall cooperative and clear company

      Cons

      Constant changes with software- what else is new though?

      avatar
      WSECU Response
      1y
      We are grateful to have you as part of WSECU and are so glad that you are enjoying both your team and leadership. We also feel that we have a collaborative organization and top-notch benefits and are happy that you have noticed too! We appreciate the notes on the software, as we do strive to stay current which can mean changes and updates. We value you as a part of WSECU and thank you for your thoughts!
      1.0
      Apr 22, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Members are the best part of WSECU

      Cons

      Not an environment that supports neurodivergent employees. People and Culture Services presents as supportive during onboarding, but once you file for accomadations or raise concerns about treatment or how policies are applied, communication can shift and become inconsistent. If you rely on clear expectations, direct responses, or consistent application of policy, be aware that those may not hold once issues are formally raised. If you come here because they are convincing at least save everything and learn employee rights, because they won't tell you those.

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