Does WSECU pay their employees well?

According to anonymously submitted Glassdoor reviews, WSECU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at WSECU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at WSECU?

79% of WSECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WSECU 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WSECU?

Member Consultant (29) , Contact Center Representative (4) , Manager (4) , Support Specialist (4) , Contact Center Support Specialist (3) , Customer Service Representative (3) , Information Technology (3) , Member Solutions Representative (3) , Team Leader (3) , Analyst (2) , Contact Center Specialist (2) , Director (2) , IT Specialist (2) , Leadership (2) , Marketing (2)

What are the pros of working at WSECU according to real employee reviews?

"Great benefits especially with healthcare." ((in 48 reviews)); "People are great and all helpful." ((in 16 reviews)); "The culture is great." ((in 12 reviews)); "Pay and benefits were competitive at the time." ((in 11 reviews)); "Great work life balance" ((in 9 reviews))

What are the cons of working at WSECU according to real employee reviews?

"Bad management." ((in 5 reviews)); "Salaries also aren't as competitive as they are in Seattle obviously, but the trade off of not fighting traffic everyday makes it all worth it!" ((in 3 reviews))

What are the top reviewed WSECU locations?

Olympia , Seattle , Tacoma , Everett , Yakima , Lacey , Spokane , Montgomery , Washington , Lakewood , Lynnwood , Fort Myers

WSECU reviews

Mixed feelings - Member Solutions Representative WSECU Employee Review

4.0

May 3, 2022

Member solutions representative

Recommend

CEO approval

Business Outlook

Pros

Management and coworkers are great. My day to day job is good. Generally goals are reasonable to achieve and the open door policy is real. I feel comfortable talking to all levels of management including the CEO.

Cons

The human resources department is difficult to work with and seems to lack communication skills. The pay is too low based on the market and size of the credit union.

WSECU Response

4y

We appreciate you taking the time to share your thoughts, and it’s great to hear that you enjoy your work, your coworkers and management, and the overall culture at WSECU. We strive to provide a comprehensive compensation and benefits package that supports employees in all aspects of their lives. We’re sorry to hear you’re not happy with the compensation. We monitor the market and employment trends and consult external compensation experts to help us provide competitive pay, making adjustments when needed. Just recently following an outside annual salary review in 2022, we adjusted upward nearly all employees’ compensation to align with the new market realities and our organization size. In addition, we chose to go above the consultant’s recommended percentage increase, because we felt so strongly we wanted to recognize the work of our outstanding current team and to be well prepared to compete for new talent. Lastly, it sounds like we may be missing the mark in our HR department in terms of communication, and we would be interested in hearing more. If you are comfortable having a conversation about this, we encourage you to reach out to People & Culture Services, or you can also submit feedback anonymously via HearU.

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5.0

Jan 20, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent team and leadership; benefits are great and overall cooperative and clear company

Cons

Constant changes with software- what else is new though?

WSECU Response

1y

We are grateful to have you as part of WSECU and are so glad that you are enjoying both your team and leadership. We also feel that we have a collaborative organization and top-notch benefits and are happy that you have noticed too! We appreciate the notes on the software, as we do strive to stay current which can mean changes and updates. We value you as a part of WSECU and thank you for your thoughts!

1.0

Apr 22, 2026

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Members are the best part of WSECU

Cons

Not an environment that supports neurodivergent employees. People and Culture Services presents as supportive during onboarding, but once you file for accomadations or raise concerns about treatment or how policies are applied, communication can shift and become inconsistent. If you rely on clear expectations, direct responses, or consistent application of policy, be aware that those may not hold once issues are formally raised. If you come here because they are convincing at least save everything and learn employee rights, because they won't tell you those.

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Jobs at WSECU

Director of Talent Development

Loan Officer - Internal

Director of Portfolio Governance and Performance

Loan Officer - External

WSECU

Mixed feelings - Member Solutions Representative WSECU Employee Review

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