Does WSECU pay their employees well?

According to anonymously submitted Glassdoor reviews, WSECU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at WSECU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at WSECU?

79% of WSECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WSECU 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WSECU?

Member Consultant (29) , Contact Center Representative (4) , Manager (4) , Support Specialist (4) , Contact Center Support Specialist (3) , Customer Service Representative (3) , Information Technology (3) , Member Solutions Representative (3) , Team Leader (3) , Analyst (2) , Contact Center Specialist (2) , Director (2) , IT Specialist (2) , Leadership (2) , Marketing (2)

What are the pros of working at WSECU according to real employee reviews?

"Great benefits especially with healthcare." ((in 48 reviews)); "People are great and all helpful." ((in 16 reviews)); "The culture is great." ((in 12 reviews)); "Pay and benefits were competitive at the time." ((in 11 reviews)); "Great work life balance" ((in 9 reviews))

What are the cons of working at WSECU according to real employee reviews?

"Bad management." ((in 5 reviews)); "Salaries also aren't as competitive as they are in Seattle obviously, but the trade off of not fighting traffic everyday makes it all worth it!" ((in 3 reviews))

What are the top reviewed WSECU locations?

Olympia , Seattle , Tacoma , Everett , Yakima , Lacey , Spokane , Montgomery , Washington , Lakewood , Lynnwood , Fort Myers

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WSECU reviews

Great Place to Work Better People - Contact Center Associate WSECU Employee Review

5.0

Feb 27, 2023

Contact center associate

Recommend

CEO approval

Business Outlook

Pros

Working at the Contact Center for WSECU, leadership truly took care of its employees. Not that we didn't run into problems, but the Managers were there to listen, guide, and help when we did. I worked there for a few years, from 2014 - 2016 (That option wasn't available above.)

Cons

We were tied to our desks, but that's the nature of the job.

WSECU Response

It’s great to hear you enjoyed your experience working in our WSECU Contact Center! Thank you for your review!

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5.0

Jan 20, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent team and leadership; benefits are great and overall cooperative and clear company

Cons

Constant changes with software- what else is new though?

WSECU Response

We are grateful to have you as part of WSECU and are so glad that you are enjoying both your team and leadership. We also feel that we have a collaborative organization and top-notch benefits and are happy that you have noticed too! We appreciate the notes on the software, as we do strive to stay current which can mean changes and updates. We value you as a part of WSECU and thank you for your thoughts!

1.0

Apr 22, 2026

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Members are the best part of WSECU

Cons

Not an environment that supports neurodivergent employees. People and Culture Services presents as supportive during onboarding, but once you file for accomadations or raise concerns about treatment or how policies are applied, communication can shift and become inconsistent. If you rely on clear expectations, direct responses, or consistent application of policy, be aware that those may not hold once issues are formally raised. If you come here because they are convincing at least save everything and learn employee rights, because they won't tell you those.

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