Very limited career progression - Pension Administrator WTW Employee Review

2.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

This was a very routine kind of job, 9-5, monday-friday, overtime was occasionally offered but never expected. The onboarding process was good and you spend almost a week learning about the company, your role and your team. The benefits and pensions were also good (as expected) and there was a great staff canteen offering subsidised lunches. I very much liked the "meet the managers" seminar as a chance to hear from Management on their strategies and aims for the future.

Cons

I didn't see any great examples of employees rising through the ranks and into different fields. The only example of promotion I saw was of our team leader who worked there for 10 years, starting as a pensions administrator, moving up to a team leader position. I know the company was looking into it's new joiner turnover, particularly of graduates but I didn't stick around long enough to find out how that was going. This role is not (or certainly was not whilst I was there) suitable for anyone ambitious.

Explore other reviews about WTW

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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