Not a lot of diversity in leadership, company culture could improve - Anonymous employee WTW Employee Review

3.0
Jan 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My specific team is really great. My job is challenging and interesting, and my manager pushes me to learn. It's a pretty collaborative environment on my team.

Cons

I'm relatively new to the organization, but my impression is that leadership is not too diverse and, at least on the legacy Willis side, is made up of a lot of older British white men. I don't see a lot of women or people of color, and, at in some cases Americans seem a little less respected than Brits. This isn't as bad at the middle management level but is clearer in the higher levels of management. Company culture (legacy Willis) is also London-dominated. Meetings can be a little stuffy and overly formal, especially with overseas colleagues, but also in the US. The dress code in some offices seems very formal for employees who aren't meeting clients that day. IT and HR systems seem poor. Legacy Willis has a strange performance review system where people get anonymous feedback from coworkers which seems secretive and like it would foster a culture of saying things behind people's back. Benefits are poor compared to other companies where I have worked (401k especially). There is not the same sense of feeling like upper management has your best interest in mind as I've felt at other companies. There is not a collective feeling of "we're in this together" - instead, it feels more like senior management is just working for themselves. Making a buck is definitely valued higher than looking out for employees. Of course profit is important, but at other companies I've worked at, profit and doing good work and being a team all seemed linked together, rather than it being a trade off. It also still feels like two distinct companies as Towers Watson and Willis have separate offices even in the same cities and don't interact much - this makes sense given that the companies specialized in different things, but working in the same building as people from Towers Watson would make me feel more like it was one company, and I'd have the chance to get to know those people. Working from home is somewhat discouraged in some departments, which seems outdated and unnecessary. Also sometimes there is an unspoken pressure to stay late in the office, when it'd be preferable to leave earlier but just log on from home later instead. Or with long commutes, sometimes it'd just be more efficient to work from home now and then.

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5.0
Jun 10, 2026
Recommend
CEO approval
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Pros

Great low cost benefits, generous pay, remote work and great team environment

Cons

Onboarding is a little slow but once you get a flow, you’ll get up to speed quickly

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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