Too many problems to overcome.. - Trainer WTW Employee Review

2.0
Jun 23, 2019
Recommend
CEO approval
Business Outlook

Pros

You can still find a handful of people at any location who care about doing a good job. If you are full-time, the PTO accrual is nice.

Cons

Top Con: The high concentration of nepotism and lack of accountability. You spend more time fending off office politics and general ignorance then you do making any decent contribution to your job. Some office locations may be good environments to work in, but mine was unacceptable - pest infestations, poorly maintained facilities, etc. During my stint at the Richardson, TX location there was a bomb threat from former disgruntled employees at the end of 2017 that forced the office to shut down for over a week. Hourly employees were out of luck. Total lack of professionalism from 80% of the employees/management, that ranged from their work ethic to their wardrobe choices and personal hygiene. Recruiting truly is a joke. They attempt to recruit talent way out of their league with the intent to harvest information and discard professionals more experienced than their typical employee. I assume that's if the department is desperate and can't fill the spot internally - maintaining mediocrity is still the preference. Management does nothing really except push paper around, maintain client relationships, and blame subordinates for their screw-ups. Any change around process, procedures, and effective execution of anything is left to the small percentage of more experienced mid-level employees to figure out with no guidance. Did I mention the pay was crap? Yeah, expect to be paid well below the market average for any type of position. The second star is given only for the handful of employees who thought they were signing up with a good company, didn't immediately bolt for the exit when they found out it wasn't as advertised and tried to bring a little order to the chaos.

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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