Downhill fast - Client Relationship Director WTW Employee Review

2.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great flexibility for working parents, pay is good, benefits are okay, people are pretty good though leadership is definitely lacking

Cons

The last 1.5 years with the pending AON merger has been handled very poorly by leadership. Engagement and morale are at an all time low, people are leaving quickly. They have a lot of opportunity to improve things, but time and time again are demonstrating they only care about the numbers and not their people. it is showing and we have lost too many great people, so those that remain are completely overworked and burnt out and disappointed at the lack of support

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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