Do Not Work in Ops - Operations Manager WWEX Group Employee Review

1.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Unless your passion is sales, there are close to zero pros working for WWEX in operations. The day-to-day consists of non-stop busy work where you are cleaning up messes created by an uninformed customer and/or sales rep. Initiatives to improve these inefficiencies were usually met with abrasion or complete silence. Sales only cares about their quotas and commission and Ops only cares about getting through the day without getting attacked by a customer or rep. It’s a very counterintuitive relationship.

Cons

I had every intention of being a lifetime employee at WWEX and even personally referred 6 of my close friends and family to the company, all of which have made substantial contributions to the organization. I would not refer someone to this company today. Most recently, I went 18 months with no pay raise. When I brought it up to leadership, I was told “there’s nothing I can do for you”. Ultimately, I was told to find a new job by my director. This is not something you want to hear from your direct leadership. I quickly secured an entry-level analyst position elsewhere that paid well above what I was making as a manager of over 12 people. This is wrong and completely goes against their statement of “constantly investing in best-in-class experts.” Finally, I was reminded multiple times that my master’s degree in supply chain carried absolutely no weight in my professional growth at this company. In fact, I was asked to sign into work the day I graduated, even after taking official PTO. I’m equally heartbroken and disappointed overall with how my journey ended up at WWEX. I do not expect WWEX to be around in the next 5-10 years, so get out while you can.

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WWEX Group Response
1y
We are disappointed to hear your feedback but take it seriously. We pride ourselves on maintaining a positive company culture, promoting from within, and compensating our employees well and in line with market. Taking care of our customers is paramount and at the center of what we do. We highly value our Operations teams for their contributions even recognizing their success across a public company forum and rewarding those top performers. We appreciate the dedication you showed while on the team and regret that you didn't feel the same towards the end of your employment. If you have any additional construction feedback for us, we encourage you to reach to HR@wwex.com to request a call. We wish you luck in your future endeavors.

Explore other reviews about WWEX Group

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to be with

Cons

No cons I can think of

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WWEX Group Response
2w
Thank you for the great review! We’re glad you enjoyed working with your team and truly appreciate the time and contributions you gave while you were here. Wishing you all the best moving forward!
4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

a lot of career growth potentail

Cons

big merger has shifted the culture

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