Overworked - Unit Manager Waffle House Employee Review

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employees, full control of store

Cons

You have to work the shift if you can’t find coverage, at a 24/7 where I was already working like 10hr days it takes a toll on you. If there is a cash register shortage they take it from your paycheck!

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Waffle House Response
4mo
Thank you for sharing your feedback and for the time you spent as a Unit Manager. Managing a 24/7 operation can be demanding, and expectations around coverage and accountability are an important part of the role. Feedback like yours helps highlight where the workload can feel especially challenging and where additional support or clarity could make a difference. We appreciate you taking the time to share your experience. If you’d like to provide additional details so your feedback can be reviewed by the appropriate leadership team, we encourage you to reach out through our contact form at www.wafflehouse.com/contact.

Explore other reviews about Waffle House

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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