Unit Manager - Unit Manager Waffle House Employee Review

4.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

This concerns to the Unit manager position. Great earning potential at the management level (45000-60000 or more). A lot of promotion opportunities with big pay increases (30% to 60% pay increase). Private stock options for retirement (stock price increase for the last 10 years). 24 days pay vacations. Set schedule with mostly morning work (6 work days two days off). Control of the unit in almost every aspect of the business giving a sensation of ownership of the restaurant. Resources to solve issues and accomplish goals (corporate office, upper management, manuals, etc). Financial debt free company.

Cons

Unit managers work all holidays and have blackout days that could affect the days off (December has about 5 to 6 blackout days that ca cause 7 work day week with only one day off). Unit managers are always on call besides their days off (24/7). The manager in duty is responsible of keeping the restaurant running, if he can not cover the shift, he will need to work it (that include overnights). As pretty much the unit manager is the owner of the restaurant he or she has a lot of responsibilities (payroll, disciplinary actions, inventory, production, training, computer work, etc) that can put a lot of pressure in the unit manager as the only manager of the restaurant in his work days. Leading people is not easy and running a 24/7 business require a lot of responsible associates to be able to have a balance between life and work (working all day and covering shift will discourage any management member including complaints from associates and customers). It is the people business so it comes with a lot of stress. However, if the unit manager put a lot of effort in keeping a good restaurant, it will pay off taking most of these stress away. It is up to the unit manager how it is going to be.

Explore other reviews about Waffle House

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money opportunity regarding tips - balances out to an above average pay at the end of the year. Easley store has good management. Company wide competitive base pay rate in the serving industry. Effective strategy for order taking, placing, and EOS duties. No seniority bias.

Cons

As any serving job, there are slow no-money-making nights. 1st and 2nd shifts are not guaranteed full time. They offer the opportunity to request low income where they will bridge the gap if you make less than minimum wage but this is almost entirely unused by the servers to the complexity of the reporting process.

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