The waffle house family - Anonymous employee Waffle House Employee Review

5.0
Mar 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One reason I loved working there were the regular customers. Also, working at waffle house showed me the importance of teamwork and gave me plenty of customer service experience including how to handle rude or unruly customers in a calm and polite way.

Cons

No stability as far as consistent hours week to week

Explore other reviews about Waffle House

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment to be in

Cons

I can't think of any

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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