Server but not a server - Salesperson Waffle House Employee Review

3.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Second and third shift is nice because there is minimal management drama.

Cons

Drama Drama Drama; conflicting management styles; selective enforcement of policies and rules; the manager wants it one way, district another, vp another, and then there is the "official waffle house" way; slow to modernize and adapt leading to theft, labor, and product loss; they also get away with not having dishwashers and cleaning staff by calling their servers salespersons instead, so on top of traditional sidework they are responsible for cleaning all dishes, cleaning windows inside and out, cleaning bathrooms, cleaning the ceiling tiles, floors, etc

Explore other reviews about Waffle House

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment to be in

Cons

I can't think of any

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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