You will work hard - Operations Manager Waffle House Employee Review

3.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

People! If you have good upper management they are supportive and will help you. You learn a lot about running a business. There is room to move up and the higher you go the better the pay.

Cons

You are in charge of working any shift you cannot find coverage for. Your employees aren't always the best people depending on your area. You're not off on your days off because staff will still call you. It's all about numbers. You are the only manager for the 24 hour business so everything is on you when it comes to fixing your numbers.

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Waffle House Response
1y
Thank you for sharing your detailed feedback. We're glad to hear that you've had positive experiences with supportive upper management and opportunities for growth within the company! We acknowledge the challenges you've highlighted. Managing shift coverage and dealing with staff issues, especially in a 24-hour business, can be demanding. We are continuously working on our hiring processes and training programs to ensure we have a well-prepared and motivated team. Thank you again for your insights! We appreciate your dedication and commitment to the success of our business.

Explore other reviews about Waffle House

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work at

Cons

None at all to me

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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