Not Terrible - Customer Service Representative Waffle House Employee Review

3.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay Meeting new people Great general manager Overnight

Cons

Newly opened Understaffed No seen team work Long bus ride Work environment aggressive

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3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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