My experience may not be typical… - Server Waffle House Employee Review

1.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Tips, Lots of Regulars

Cons

Shop in disrepair, poor management, rude/disrespectful/trashy customers

avatar
Waffle House Response
2y
Thank you for taking the time to share your review. Your feedback is valuable to us as we continuously work to improve our operations and customer service. We're happy to hear that you enjoyed the opportunity to interact with regular customers and received good tips during your time with us. However, we are concerned about your comments regarding the condition of the workplace and your interactions with management. Maintaining a clean and welcoming environment for both employees and customers is a top priority for us. If you would like to discuss your concerns further or provide more specific details, please feel free to reach out to us directly at https://www.wafflehouse.com/contact. We value your input and would appreciate the opportunity to address any issues you encountered.

Explore other reviews about Waffle House

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

See reviews by: Helpful|Rating|Date|All