Poor Man9 - Server Waffle House Employee Review

3.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

I love my job and customers. Money is good

Cons

Manager is rude to associates. He picks his favorite associate and gives them preferential treatment. He frantranises with said employees after hours. He changes time clocked out because he won't pay for servers to do tickets. He has cursed me in front of customers and degraded me in front of customers. I'm afraid to go to corporate because he will retaliate by cutting hours. He says first shift is tired so he doesn't make them do side work. He recently fired a second shift grill op because he spoke up about having to do first shifts side work. He cursed grill op in front of customers, then lied to upper management about grill op. Grill op only said don't speak to me like that, you can talk to me in private but you will not curse me. If we have to stay later than 9 pm he will change our time. We are the one of the highest ADA. But he says we need to do our tickets on our time not Waffle Houses. Also and associate shouldn't have their child strapped to their back working on the floor.

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Waffle House Response
1y
Thank you for your honest feedback. We’re truly sorry to hear about your experience and the challenges you've faced in your role. It’s encouraging to know that you love your job and your customers, but we understand that a supportive and respectful work environment is essential for everyone. We take your concerns regarding management behavior and favoritism seriously. We want all employees to feel safe and respected at work, and it’s troubling to hear that this has not been your experience. If you feel comfortable, please consider reaching out to us directly at https://www.wafflehouse.com/contact so we can address your concerns more effectively. We appreciate your commitment to Waffle House, and your feedback is vital as we work to create a positive culture for all employees. Thank you for bringing this to our attention, and we hope to see improvements in the future.

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5.0
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Pros

Great work environment to be in

Cons

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3.0
Jun 15, 2026
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CEO approval
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Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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