Good company terrible work environment - Unit Manager Waffle House Employee Review

3.0
Oct 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent management training program. Great vacation Decent benefits

Cons

No 401k matching Mandatory 6-day work weeks Must work all holidays or face termination It is incredibly difficult to retain staff due to high expectations and low pay. No sick days Can be forced to work 17+ hours a day to avoid closing the restaurant if no staff is available. Must be on call at all times during 6-day work week. Forced to live within 10 miles of your location if you are a Manager.

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Waffle House Response
1y
Thank you for sharing your experience and for your years of dedication as a Unit Manager. We’re glad to hear that you appreciated the management training program and benefits we provide. We recognize the challenges you mentioned regarding the work schedule and holidays. Maintaining a balanced work environment is important to us, and we are constantly working to improve support for our management team and address concerns with staffing and scheduling. Thank you again for your insights and commitment to our team. We wish you all the best in your future endeavors.

Explore other reviews about Waffle House

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment to be in

Cons

I can't think of any

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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