Customer Service Assistant - Customer Service Assistant Waitrose Employee Review

4.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

- Varied tasks and lots of training: till trained, desk trained, replenishment and occasional help on other sections - Given responsibility when I become one of the more experienced till operators, aiding in training new part-time staff - Good salary

Cons

- Repetitive tasks - Little flexibility with shift swapping (dependant on management) - Little encouragement to become cross-trained, necessary to be independent and push for additional training across departments

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5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
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Pros

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Cons

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4.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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