Good pay, but not flexible at all - Customer Service Assistant Waitrose Employee Review

3.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay was very competitive, discount was great and the enthusiasm of many staff members was great to see. Felt a lot like a family rather than work colleagues

Cons

I worked there whilst studying at University and was informed that there would be flexibility when it comes to exam times. I informed them of my exam dates months before and shifts I wouldn't be able to work due to the exams and many were still not give to me as days off, I even asked to be unpaid for them. This then led to me having a disciplinary as I was unable to attend a shift due to an exam.

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5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
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Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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