Was once great, has been on a steady decline the last 5 years - Anonymous employee Waitrose Employee Review

4.0
Oct 19, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pension Scheme - Above national living wage - Discount scheme for John Lewis and Waitrose - Benefits Scheme through Partner Choice

Cons

- Benefits Scheme has seen the more desirable benefits be reduced or removed entirely in the last two years. - High turnover for both managers and standard staff - Quality of managers has decreased massively in the past few years. - High levels of micromanagement - Within the last year, the store was constantly working a skeleton crew with very little overtime available. - Little to no progression is available - Bonus scheme appears to be scrapped - Poor communication throughout

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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