Good people but variable standards elsewhere - Customer Service Assistant Waitrose Employee Review

3.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Vibe - relaxed and friendly culture between staff and managers Social - you do make friends Management are quite flexible to life circumstances and are supportive Yearly Bonus 15% Discount

Cons

Pay - while the bonus is great, the hourly rate is low compared to some other supermarkets. If you're not there when the bonus is paid you miss out overall Efficiency problems - aspects of the store not very well designed at times Chairs on the tills were mostly broken and not very clean for years

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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