Best company I've ever worked for - Anonymous employee Walden Security Employee Review

5.0
Jul 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having worked with the corporate team at Walden Security for almost 15 years, I can say this is a genuine, family-centered culture. We treat our employees like family and are committed every day to find new ways to make our company better in every area. We love our officers- we remind ourselves (and each other) that "if you're not serving the customer, your job is to serve someone who is." One of our core principles is to "always do what's right." We work in a challenging business where thinks often "go wrong", but I've witnessed- and been a part of- countless experiences where our security officers have demonstrated acts of compassion, caring, helping, quick-thinking and problem-solving. The corporate and branch teams are truly dedicated to supporting and developing our security officers. We understand the importance of giving our officers every tool and resource to be successful in their role. I truly love this company and I can't imagine working anywhere else.

Cons

Working at Walden can be challenging for people who do not like structure. We are highly standardized and operate under clearly defined expectations, guidelines, policies and procedures. Not to say we don't have fun (because we do), but if you're the type of person who likes minimal structure, you could feel frustrated working here.

Explore other reviews about Walden Security

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Walden has a family atmosphere and a great team attitude to get things done!! Everyone cares about the officers and wants to take care of the employees and customers.

Cons

None noticed during my experience here

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

From the start, I was """"over the moon"""" when I discovered Walden Culture valued our Officers over any client (within reason). Focus on Officer safety and more importantly, MORAL - over the money being paid to Walden; this illustrated to me that Walden is doing our industry correctly! As it should be; Setting the STANDARD! When I first came to walden I had a particular version of how the Security Industry operated. Walden showed me it could be so much better and, in my view, correct with integrity, honor, duty, and respect!

Cons

In my humble opinion, there needs to be a shake up with leadership, on the corporate level. Not being the """"knower of all things"""" of how a huge business should operate; from my stance various (managers/leaders) within the Human Resources, Information Technology, Learning & Development, and Benefits need to be HEAVILY evaluated. From my (lowly) perspective, I have interacted with multiple individuals under each of those respective departments that have expressed disappointment and/or distain with those that head said departments. Corporate is, and has been, getting WAY too """"top"""" heavy. This will only lead to toppling over later on... leading to a restructuring that already should have happened. Walden is expanding (AWESOME); with that: GREAT care needs to be considered within its management/leadership.

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