At the corner of decent and convenient - Customer Service Associate Walgreens Employee Review

4.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

If you get a good Store Manager and nice crew, the teamwork model at Walgreens works spectacularly! I love the flexibility in scheduling, and the neighborhood feel of the stores.

Cons

Ever since merging with Boots, the restructure of the company has been a little concerning. Management has become distant and doesn't spend as much time on the floor with the team anymore.

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Walgreens Response
9y
Thank you for your review!

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5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy work, great coworkers

Cons

Pay could be set at a better rate

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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