Over all, was a good experience. Too, many changes from corporate. Profitable stores are either closing or losing hours - Shift Leader Walgreens Employee Review

3.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great customer service experience in all departments. Local management is friendly and willing to work with employees to improve. Almost like having a second family.

Cons

Loss of store employment hours and cutting operating hours. Profitable stores have been sabotaged to loss of profits and customer count. We no longer sponsor local vendors or carry products our customer base wanted and routinely purchased. Walgreens started as a small business over 100 years ago and is now rejecting local small businesses. Budget hours being cut have made a more stressful work load on the remaining team members and management. They would rather take the insurance for losses than of product and from robberies, than increase security not only for employees but also customers. The area is questionable at best and city police is lacking and can only do so much.

Explore other reviews about Walgreens

5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, very engaging and lots to keep busy with!

Cons

None that affected my ability to do my job or affected me personally

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

See reviews by: Helpful|Rating|Date|All