Great place to work, but everywhere has some drawbacks - Senior Certified Pharmacy Technician Walgreens Employee Review

3.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Working here I've learned so much about healthcare and insurance. I work with an amazing team, and am lucky to have some great bosses.

Cons

Walgreen's is leaning away from individualized patient care and focusing more towards hitting numbers ("metrics"). This includes allowing less technician hours and more irrelevant responsibilities such as the ever-increasing calls that solicit their new programs, almost to the point of patient harassment. There is simply not enough time for these calls to get done in addition to the other, more pressing, tasks at hand. When these calls are not done, your pharmacy loses even more tech hours.

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5.0
Mar 18, 2026
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Pros

Simple tasks Repetitive tasks Employee discount

Cons

The customers are sometimes rude

3.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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