Rating 5 stars in hopes they don’t shove this review to the bottom of the list! Real rating is ZERO! - CSA - Customer Service Associate Walgreens Employee Review

5.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Managers have the potential to be great however the pressure from corporate and smug district managers makes it impossible for them to put their employees or themselves first

Cons

Personal life will take a toll from your exhaustion. You work with people who thrive at the idea of being a slave to a company that doesn’t care about its employees, if you don’t jump at the chance to work overtime extra hours and on your days off you are looked down upon as lazy even if you are a hard worker who puts in their 40 hours each week. Understaffed every day even on holidays corporate doesn’t give the budget hours it needs but still expects the work to somehow get done. Expectations for what can get done in a single day is unreal and completely unrealistic for CSAs, pharmacy and shift leads. The DH position is a joke it should just be labeled as promotion to slavery for Walgreens Co. Customers are rude and don’t care about the things corporate seems to believe they do, ie slogans and donations, etc. The pay will never be worth the work or sweat you put in. I’m down 15lbs working here for 7 months! Toxic work environment! No pros!

Explore other reviews about Walgreens

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent work, as well as good coworkers.

Cons

Extremely busy. Particularly during sunday brunch.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Gave me decent pay. Bought us little gifts and food at holidays.

Cons

Gave away one of my paychecks to another employee and refused to reimburse me because of issues with "their bank." My RxM created a hostile work environment showing clear favoritism for employees. Eventually, HR got involved, and I was no longer scheduled with him. I did not ask for this change, and actively resented it, because now I had fewer hours, meaning less pay on top of the $500 corporate had already stolen from me. They had no interest in training me or anyone else to become certified as promised. Over and over again, they hired people, ran out the time on their licenses, and let techs choose between paying to get certified elsewhere, or losing their jobs. The only thing Walgreens was passionate about was convincing patients that they couldn't even provide their regular medications to get vaccines. Often unneeded. The "patient care" calls are blatant and illegal marketing for vaccines, since Walgreens makes it next to impossible for a patient to opt out of it. I would NEVER get my medications here after seeing how poorly everything is managed, how unethical company policies and patient health were regarded, and how mistreated the staff were.

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