Unrealistic expectations - Anonymous employee Walgreens Employee Review

1.0
Oct 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay wasn't bad and there are opportunities for advancement.

Cons

Skeleton crews, too much work not enough time/hands, preach customer service but do not have realistic views on the time it takes to properly wait on customers, never encourage their employees with positive feedback, only concentrate on what numbers aren't being met. I worked there for 10 years and watched the company go downhill steadily as far as how they treat their employees at store level. Training is also an issue. Most people are just thrown into the mix. Especially in pharmacy. Definitely need more employees per shift to be covered. Workers would be happier, customers would be happier.

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Pros

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Cons

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Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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